We continue to have requests to do work at your homes and businesses during the pandemic and we just wanted to clarify what we can and cannot do.
Residential Technical Services are Essential
Cloud 9 AV is an essential service provider because we fall into Premier Ford’s classification for multiple items which you can read for yourself on the Ontario COVID-19 website. We shut down all work on commercial projects in March as those do not qualify unless they impact your ability to work from home (corporate VPN access, network outages, etc).
We continue to perform the following residential services
Network Installations or upgrades including WiFi
Residential construction or renovations
Remote Technical Support over the phone or in your virtual living room using Zoom
For those of you remaining in isolation, we are here to help and we continue to take all the recommended safety precautions to keep you and your family safe as well as the health and safety of our employees.
If you have service outages or systems that require support, please follow the instructions on our support page.
Thank you for your continued business and we look forward to seeing you soon in person or on Zoom.
